| New York Society Healthcare Consumer Advocacy |
SHCA 2002 Needs Assessment Survey Results
Thank you to all the SHCA
members who took time to complete the Needs
Assessment Survey. The results
will be used as a clearer picture of SHCA
member wants and needs.
They will help direct future products and services
developed by the various
work groups, including the Products Work Group
and Annual Conference Planning
Work Group. Results include:
How long have you been
a member of SHCA?
| Less than 1 year |
6% |
| One year |
11% |
| 2-4 years |
38% |
| 5-10 years |
24% |
| Over ten years |
18% |
On a scale of 1 to 5,
5 being very satisfied, rank:
| Overall satisfaction with
SHCA |
4.28 |
| Value you find in SHCA membership |
4.08 |
| Would you recommend SHCA
to a peer? |
4.25 |
| Overall satisfaction with
SHCA customer service |
4.34 |
For the complete survey results,
click here
(Microsoft Word required).
Home
| Chat
Room at National SHCA
Contact
NY SHCA | Events
Links
| Members | Discussion
boards at National SHCA
New
York Proxy Law | Patients'
Bill of Rights
email
NY SHCA
Copyright 2003 NY SHCA.
All rights reserved
Site design: Deborah
Hornstra, M.A.
|